AI Shopping Assistant for WooCommerce without Saving Conversations: What Can and Ca

ot Do, and a 10-Minute Setup

Why Most Chatbots Store Every Conversation

Today, many chatbots added to WooCommerce stores save the full transcript of dialogue between the customer and the virtual assistant. This transcript is stored on the provider's servers for the duration specified in their data retention policy. However, this approach creates a series of problems for small businesses that may not be ready to take on the responsibilities of data controllers.

GDPR and Data Controller Responsibilities

A data controller refers to a company or an individual business that decides what information is collected and for how long it is stored. This means that the store becomes responsible for complying with the General Data Protection Regulation (GDPR). Even though the actual storage happens on the provider's servers, the store must:

• Determine the lawful basis for storing transcripts.
• Establish a reasonable period for data retention.
• Provide access to data to customers and delete it according to their requests within a month.
• Sign a data processing agreement with the provider.

Advantages of Using ARLing Assistant

ARLing Assistant is a WordPress plugin for WooCommerce that works differently. It uses data from the store’s own product catalog and does not store conversations. Instead, it only saves daily statistics.

How ARLing Assistant Works

ARLing Assistant generates answers to customer questions based on data from the store's product catalog. This provides a more transparent approach to data processing and reduces the risk of GDPR violations.

What ARLing Assistant Can Answer

ARLing Assistant handles responses to the following types of questions well:

• Product prices and promotions.
• Product availability.
• Shipping and return information.
• Product recommendations.

However, there are questions it ca

ot answer:

• Personalized offers or discounts.
• Specific technical questions.
• Requests for personalized services.

Installing ARLing Assistant

Installing ARLing Assistant takes just about ten minutes. Here are the steps for quick setup:

1. Download the Plugin:

   • Go to the WordPress admin panel.
   • Navigate to the "Plugins" -> "Add New" section.
   • Enter "ARLing Asistent" in the search field and click "Search."
   • Find the plugin and click "Install Now."
   • After installation, activate the plugin.

2. Configure the Plugin:

   • Go to the "ARLing Asistent" -> "Settings" section.
   • Choose settings such as the language of responses and response time.
   • Save the settings.

3. Test the Functionality:

   • Open a product page or contact page.
   • Use the chat button to test the plugin.

Comparison with Competitors

ARLing Assistant is relatively inexpensive and offers excellent data processing capabilities. Here’s how it compares to competitors:

• Tidio Lyro: Lyro also offers chatbot features but stores conversations, which increases the risk of GDPR violations.
• Smartsupp Mira: Mira also uses its own data for responses but stores conversations, creating additional obligations for stores.

Conclusion

Using ARLing Assistant allows WooCommerce stores to avoid the complexities of conversation storage and GDPR compliance. It effectively generates answers to customer questions based on data from the store's own product catalog.

SEO_Title

AI Shopping Assistant for WooCommerce without Saving Conversations

SEO_Description

ARLing Asistent is a WooCommerce plugin that doesn't store conversations and helps comply with GDPR by providing effective answers to customer questions.

SEO_Keywords

AI shopping assistant, WooCommerce, ARLing Asistent, GDPR, chatbot, store

TAGS

AI, WooCommerce, GDPR, chatbot, store

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AI chatbot